Ticket Information
Requesting event tickets for this event can be far more complex than purchasing tickets for other sporting events. However, if you read all of the following information, prior to submitting your ticket request, you will be able to complete your ticket request form with the minimum of complications.
TICKET CODES AND EVENT INFORMATION
Each ticket is sold for a single session, date, location and price. There are up to three price categories per session. Each ticket provides access to everything listed within that session in the Event Schedule. Please note: The dates and times given for the events are based on the most up-to-date information available but are subject to change in response to alterations to the programme made by BOCOG, the Games’ Organising Committee. We will use our best endeavours to keep you updated on any alterations that might affect your choice of tickets.
TICKET QUANTITY LIMITATION SET QUANTITY
You may request a maximum of eight (8) tickets to any individual session of any Event and a maximum of two (2) Tickets to Opening or Closing Ceremonies for a maximum of forty-eight (48) tickets per individual order.
TICKET PRICES
Ticket prices and conditions for sale are established by BOCOG, the Games’ Organising Committee. Ticket prices are converted from RMB to New Zealand Dollars at a fixed exchange rate of 5.481 and is inclusive of a 20% service fee for tickets with a face value of NZD $390.00 or less and a flat charge of NZD $85.00 for tickets with a face value greater than NZD $390.00. A bank processing fee is added, to establish the ‘total” ticket price. Fulfillment fees are added per order at a flat charge of NZD $21, and shipping is a service that will be charged per order at that will be charged per order at a rate of NZD $55 for shipment from China to New Zealand.
OPENING & CLOSING CEREMONY TICKETS
In consideration of the significance of the Opening and Closing Ceremonies, all person(s) who have successfully purchased the tickets for the ceremonies may be required to submit their photos (the submission deadline and methods will be published separately) and only the person themselves will be allowed to enter the stadium. Persons who cannot submit photo’s pursuant to the submission terms and rules will be deemed as automatically waiving the tickets they had booked and the payment will be refunded. The transfer of tickets for Opening or Closing Ceremony shall be approved by Premier in writing and meet the required legitimate formalities (which will be published separately). Any transfer which does not meet the required terms of rules published by Premier/BOCOG will result in the ticket holder not being allowed to enter the stadium and Premier/BOCOG will not be responsible.
CHILDREN AND INFANTS
Children two years old or under may enter the stadium or venue without a ticket. However, they shall share the seat with their guardians.
PARENTS AND FRIENDS OF COMPETITORS
If you are travelling to the Games to see your son, daughter, close family relative of friend participating in the Games, please ensure that you advise us of this on your booking form when making your ticket request. We will give you priority, where possible for the sessions in which a relative or friend is competing in. Unfortunately, priority cannot be given for other events or sessions.
SPECTATORS WITH DISABLITIES
If you have any special accessibility requirements, please ensure that your Event Ticket Request Form is accompanied by a covering letter so that we can relay this information to BOOG in advance. A qualified companion must accompany any Customer needing assistance. Full details were not available at time of going to print but will be made available once published by BOCOG.
WHAT HAPPENS TO YOUR TICKET REQUEST
We will acknowledge receipt of your request for event tickets within 14 days. This acknowledgement will advise the date by which we hope to be able to allocate your tickets. This date will depend on the volume of requests received; whether we have the tickets in stock; or whether we have to make a further application to BOCOG. As a guide, we would hope to be able to dispatch initial ticket confirmations within approximately 4 to 6 weeks of receiving your ticket request. The initial ticket offer that we will send you will show the status of each of your individual ticket requests. For example, whether we have been able to confirm the ticket in the price category requested, whether it is available in a lower or higher price category, whether it is on a waitlist, or whether the session is completely sold out. If your preferred ticket category is unavailable, the nearest possible will be confirmed to you. If we only have a lower price category ticket available, this will be confirmed and your account will show a credit which can be refunded or used against other ticket requests. If a lower Price Category is not available, but a higher Price Category is available, we may contact you to see if you are willing to pay for the higher Price Category.
DISTRIBUTION OF EVENT TICKETS
BOCOG have advised that tickets will be shipped from China in June of 2008. Subject to BOCOG meeting this deadline (and allowing for checking and packing processes), tickets will then be shipped to the recipient via secured common carrier that will require a signature upon receipt. The Customer must include a valid New Zealand street address for delivery purposes at the time of request and the Customer is responsible for keeping Premier informed of any changes to that address. While Premier will attempt to notify you of anticipated delivery times, the Customer also has the sole responsibility to arrange for an authorized representative of the Customer to be present at the delivery address to receive the delivered Tickets for admission to an Event. Premier has no obligation or liability whatsoever for any failure by the Customer to fulfil his or her responsibilities. Once the Tickets are collected by the Customer or delivered by Premier, the Customer is solely responsible for safeguarding all Tickets. Tickets are valuable and should be treated like currency. Tickets that are lost, stolen, forgotten, mutilated or destroyed will not be replaced. Tickets that are unreadable due to mutilation of any kind will not be accepted for admission.
VENUE SEATING AND LOCATIONS
For Tickets processed within the same Ticket Order, Premier will attempt to seat your party together. However, seat assignments cannot be guaranteed either by location in the Venue, nor for persons traveling together. Seat locations will not be known in advance. Full details were not available at time of going to print but will be made available once published by BOCOG.
TRANSPORTATION
All spectators may ride the existing Beijing public transport system free of charge on the day to which they possess a valid Olympic ticket. Full details were not available at time of going to print but will be made available once published by BOCOG.
THINGS TO REMEMBER WHEN SUBMITTING YOUR EVENT TICKET REQUEST
- Please read the Event Ticket Schedule & Purchasing Guide carefully as this should help answer many of the questions you may have. If you need further assistance, please call our experienced team for further information.
- Please ensure that you have read the Ticket Request Terms and Conditions thoroughly. It is importantthat you are familiar with these before requesting your tickets.
- When you play your itinerary, allow plenty of time for travelling to and from the venues and allow for queues entering and exiting the stadium. We suggest you allow at least two hours between each Event Session. On that basis we recommend you try to avoid visiting more than two events per day as this will make you extremely tired and will decrease your enjoyment of the Games.
- Do not select any ‘second choice’ events when you submit your request. If we are unable to obtain your first choice of event, then you will have the opportunity to request alternative options at a later date.
- We strongly advise that you do not plan to watch an event on either your day of arrival or departure.
- If you are travelling to see a friend or relative compete, please complete the relevant part of the request form stating who the athlete is and in which event they are competing. This will ensure you have priority on those tickets where possible.
- When completing the Ticket Request Form, please make sure that all the entries are clearly written. You must also ensure that the form has been signed and dated and is accompanied by full payment.
